{"id":238655,"date":"2026-10-05T17:56:34","date_gmt":"2026-10-05T15:56:34","guid":{"rendered":"https:\/\/www.creova.it\/privacy-policy\/"},"modified":"2026-10-27T10:13:48","modified_gmt":"2026-10-27T09:13:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.creova.it\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section hero-compact\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row container\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><div class=\"breadcrumb\"><a href=\"https:\/\/www.creova.it\/en\/\">Home<\/a><span class=\"sep\">\/<\/span><span class=\"current\">Privacy Policy<\/span><\/div>\n<\/div><\/div>\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span class=\"eyebrow\">Legal<\/span><\/p>\n<\/div><\/div>\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1>Privacy Policy<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section section-pad\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row container\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><div class=\"legal-content fade-up\">\n<h2>1. Data controller<\/h2>\n<p> Creova \u2014 Simon Buratti<br \/> Creova des Buratti Simon<br \/> Bahnhofstra\u00dfe 31, 39014 Burgstall (BZ), Italy<br \/> Owner: Simon Buratti <\/p>\n<p> VAT ID \/ P.&nbsp;IVA: IT03281220214<br \/> Tax code \/ Codice Fiscale: BRTSMN91A11B160I<br \/> REA: BZ-246970<br \/> PEC (certified email): <a href=\"mailto:creova@pec.it\">creova@pec.it<\/a><\/p>\n<p> Phone: +39 351 890 1315<br \/> Email: <a href=\"mailto:info@creova.it\">info@creova.it<\/a><\/p>\n<h2>2. General information on data processing<\/h2>\n<p>Protecting personal data matters to Creova. Personal data is processed exclusively within the framework of applicable data protection law, in particular the General Data Protection Regulation (EU) 2016\/679 (GDPR) and applicable Italian data protection provisions. Personal data means any information that can directly or indirectly identify a person, such as a name, email address, phone number, IP address, or details submitted via a request form.<\/p>\n<h2>3. Visiting the website and server log files<\/h2>\n<p>When you visit this website, technically necessary information may be processed automatically, in particular:<\/p>\n<ul>\n<li>IP address<\/li>\n<li>date and time of access<\/li>\n<li>page or file accessed<\/li>\n<li>browser and browser version<\/li>\n<li>operating system<\/li>\n<li>referrer URL<\/li>\n<li>technical device information<\/li>\n<\/ul>\n<p>This processing serves in particular to ensure the secure, technically error-free delivery of the website and to detect and prevent technical attacks. This website is hosted by Aruba S.p.A., Via San Clemente 53, 24036 Ponte San Pietro (BG), Italy. The data listed above is processed on its servers. Aruba processes this data on our behalf under a data processing agreement (Art. 28 GDPR).<\/p>\n<h2>4. Getting in touch<\/h2>\n<p>If you contact Creova by email, phone or via a contact form, the data you submit is processed in order to answer your enquiry, assess the requested project and, where applicable, take pre-contractual steps. Depending on how you get in touch, the following data may in particular be processed:<\/p>\n<ul>\n<li>name<\/li>\n<li>company<\/li>\n<li>email address<\/li>\n<li>phone number<\/li>\n<li>website<\/li>\n<li>services requested<\/li>\n<li>project information<\/li>\n<li>budget or campaign details<\/li>\n<li>other information voluntarily provided<\/li>\n<\/ul>\n<p>Data is stored only for as long as necessary to process the enquiry, to carry out a potential business relationship, or as required by statutory retention obligations.<\/p>\n<p>Requests submitted via the contact forms and configurators on this website are, in addition to being delivered by email, stored in the website\u2019s database (WordPress plugin \u201cFlamingo\u201d) so that no request is lost and each one can be handled in a traceable way. The data remains on the website\u2019s server, is not passed on to third parties and is deleted as soon as it is no longer needed to handle the request and no statutory retention obligations apply.<\/p>\n<h2>5. Project and service requests<\/h2>\n<p>Individual service pages may use dedicated request forms (configurators). These may ask for additional information, for example about:<\/p>\n<ul>\n<li>desired social media channels<\/li>\n<li>content frequency<\/li>\n<li>photo and video production<\/li>\n<li>desired advertising platforms<\/li>\n<li>advertising budget<\/li>\n<li>existing tracking systems<\/li>\n<li>website or branding requirements<\/li>\n<\/ul>\n<p>This information helps to better assess the enquiry and prepare individual advice or a tailored proposal.<\/p>\n<h2>6. Cookies and consent management<\/h2>\n<p>This website uses cookies and, where applicable, comparable technologies. Technically necessary cookies may be used insofar as they are required for the operation and basic functions of the website. Other technologies \u2014 in particular for analytics, marketing or embedded external content \u2014 are only activated, where legally required, after you have given your consent.<\/p>\n<p>You can change your selection at any time via the <button type=\"button\" class=\"cookie-settings-link\" data-open-cookie-settings=\"\">cookie settings<\/button> or withdraw consent already given.<\/p>\n<h2>7. Web analytics and tracking<\/h2>\n<p>If you select \"Accept all\" in the cookie banner, the following analytics and marketing services are used. Without this consent they remain inactive \u2014 no corresponding cookies are set and no data is transmitted to the providers named below for these purposes.<\/p>\n<p><strong>Google Tag Manager (GTM)<\/strong><br \/> Used for the central management and deployment of the analytics and marketing tools listed below. Tag Manager itself does not set any cookies of its own and does not process personal data; however, connecting to the provider's server technically transmits the IP address. Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.<\/p>\n<p><strong>Google Analytics 4 (GA4)<\/strong><br \/> Embedded via Google Tag Manager. Used for statistical analysis of website usage, e.g. pages viewed, time spent, and visitor origin. Provider: Google Ireland Limited (see above), parent company Google LLC, USA.<\/p>\n<p><strong>Google Ads Conversion Tracking<\/strong><br \/> Embedded via Google Tag Manager. Used to measure the effectiveness of Google Ads campaigns, e.g. whether an enquiry followed a click on an ad. Provider: Google Ireland Limited (see above).<\/p>\n<p><strong>Meta Pixel<\/strong><br \/> Embedded via Google Tag Manager. Used to measure the effectiveness of Instagram\/Facebook advertising campaigns and to build audiences for ads. Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.<\/p>\n<p><strong>Metricool<\/strong><br \/> Used to analyse website and social media statistics. Provider: Metricool Software, S.L., C\/&nbsp;T\u00e9llez 12, Entreplanta H, 28007 Madrid, Spain.<\/p>\n<p>The legal basis for the use of all services named above is your consent (Art.&nbsp;6(1)(a) GDPR), which you can withdraw at any time via the <button type=\"button\" class=\"cookie-settings-link\" data-open-cookie-settings=\"\">cookie settings<\/button>. For any data transfer to the USA (Google, Meta), the providers state that they rely on appropriate safeguards (including standard contractual clauses and\/or the EU-U.S. Data Privacy Framework); further information is available in the respective providers' privacy policies. Retention periods depend on the respective provider's specifications and on your selection in the cookie settings.<\/p>\n<h2>8. External content and services<\/h2>\n<p>Where external content or services are embedded \u2014 for example videos, maps, fonts, social media content or other third-party providers \u2014 loading this content may transmit personal data to the respective provider. Where consent is required for this, the relevant content is only activated after you have agreed. Currently embedded: Cloudflare Turnstile (see below).<\/p>\n<p><strong>Cloudflare Turnstile<\/strong><br \/>To protect the forms against spam and automated access (bots), we use Cloudflare Turnstile. When a form is loaded or submitted, technical information (e.g. IP address, browser and device information) is transmitted to and analysed by Cloudflare to check whether the input comes from a human. The content of your form entries is not transmitted to Cloudflare. The legal basis is our legitimate interest in preventing abuse (Art.&nbsp;6(1)(f) GDPR). Provider: Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. For data transfers to the USA, Cloudflare states that it relies on the EU-U.S. Data Privacy Framework. More information: <a href=\"https:\/\/www.cloudflare.com\/en-gb\/turnstile-privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Cloudflare Turnstile privacy policy<\/a>.<\/p>\n<h2>9. Recipients of personal data<\/h2>\n<p>Personal data may be shared, to the extent necessary, with service providers who support Creova in the technical operation of the website or in processing enquiries. Data is only shared where there is a legal basis for doing so and to the extent required for the respective purpose.<\/p>\n<h2>10. Retention period<\/h2>\n<p>Personal data is generally stored only for as long as necessary for the respective processing purpose, or as required by statutory retention obligations. Once the purpose of processing no longer applies and no statutory obligation to retain the data exists, the corresponding data is deleted.<\/p>\n<h2>11. Your rights<\/h2>\n<p>Within the framework of applicable legal requirements, you in particular have the right to access your personal data, to have inaccurate data corrected, to erasure, to restriction of processing, to data portability, as well as the right to object to certain processing and to withdraw consent already given. Consent already given can be withdrawn at any time with future effect. Enquiries in this regard can be sent to <a href=\"mailto:info@creova.it\">info@creova.it<\/a>. You furthermore have the right to lodge a complaint with the competent data protection supervisory authority (Garante per la protezione dei dati personali).<\/p>\n<h2>12. Changes to this privacy policy<\/h2>\n<p>This privacy policy may be updated if the website, the services used, or legal requirements change. Last updated: October 2026.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-238655","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/pages\/238655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/comments?post=238655"}],"version-history":[{"count":3,"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/pages\/238655\/revisions"}],"predecessor-version":[{"id":238720,"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/pages\/238655\/revisions\/238720"}],"wp:attachment":[{"href":"https:\/\/www.creova.it\/en\/wp-json\/wp\/v2\/media?parent=238655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}